||Senior Software Engineer
Hal joined the program in 2005, first as part of Progressive, and has been working since then on maintaining and enhancing the company’s underwriting and claims management systems. He has over 20 years of experience in software and database development in both consulting and direct employment. He has implemented cutting edge technologies for the Naval Air Warfare Center, the State of Ohio and companies such as Victoria’s Secret, Oracle and Novell. He was also a lead member of the team that created Arizona State University’s graduate admissions system, which received the Governor’s Award for Excellence in several categories. Hal has a Bachelor’s degree in Computer Science from Ohio State University.
Frank joined ABA Insurance Services shortly after the formation of the company in 2010. Prior to working for the company, Frank worked at PNC Bank for 5 years as a programmer and business analyst. Before PNC, he worked at Progressive as a mainframe programmer. Frank holds a bachelor’s degree in Information Technology from Cleveland State University.
||IT Manager / Enterprise Architect
Bill has 25 years of software development and infrastructure design experience. He worked for a diverse group of organizations including federal government contractors, large insurance companies, and small technology start-ups. He joined Progressive Insurance in 2003 where he served as an IT Application Programmer Consultant and later joined the Professional Liability Group. Bill transitioned to ABA Insurance Services at the company's inception in April 2010 when Progressive’s Professional Liability Group was split off in April 2010. Bill received his BS in Computer Science from The Pennsylvania State University.
||Compliance / HR Specialist
Michelle joined ABA Insurance Services directly from Progressive when the Professional Liability Group reorganized in April 2010. Michelle handles all licensing for ABA Insurance Services' multi-state underwriting and claims handling requirements, as well as a multitude of regulatory compliance issues. She also provides primary support to ABA Insurance’s HR Manager with all areas of human resources' requirements. Prior to joining Progressive in 1999, Michelle worked for the law firm of Seeley, Savidge & Ebert as a legal assistant.
||Support Services Manager
Greg facilitates internal IT support for all employees of ABA Insurance Services. He has been with the company since 2014 and in the IT profession since 1995.Greg has a BS from Ashland University in Sales and Management and prior to joining ABA Insurance Services, ran his own IT consulting business for the past 10 years. He has worn many hats in the IT Industry, including, onsite classroom Instructor and hardware repair. He has worked for and contracted with dozens of Cleveland businesses including Automatic Data Processing, Roadway Express and Bank One to name a few.
Vicki currently serves as Operations Assistant/Receptionist and has been with our program since 1990. She has provided invaluable contributions in many areas during that time. Currently, Vicki is the “voice” of ABA Insurance Services and will likely be the person you speak with when you call our office. Vicki says the best part of her job is “speaking with our wonderful agents and our insureds."
Anne currently serves as a Senior Accountant and has been in this position since the formation of the company in 2010. She was hired by Progressive Insurance and has remained in the Finance Department since 1997. In addition to her financial responsibilities, she works as a liaison with the claims and underwriting groups, and still serves as a contractor for Progressive. Prior to Progressive, she worked at Cole National (corporate office of Things Remembered) where she worked in the Cash Management department and worked closely with the Internal Audit group. She has a Bachelor's in Business Administration.
||Senior Marketing Specialist
With a career primarily grounded in marketing and communications, Catherine has over 17 years of experience in the insurance industry. Before ABA Insurance Services, she started in Progressive’s Diversified Business Group as a Product Specialist, which included customer service, claims support and product analysis for the CPI/BVSI program. She migrated into Progressive’s Professional Liability Group, where her responsibilities included coordination of the program’s marketing, advertising, design, communication and branding efforts. Catherine transitioned to ABA Insurance Services at the company's inception in April 2010 when Progressive’s Professional Liability Group was split off in April 2010. She has a B.S. in advertising with a minor in graphic design from Kent State University.
Prior to ABA Insurance Services (formerly Progressive), Lisa accounted for acquisitions and divestitures at Eaton Corporation. Lisa graduated cum laude from Purdue University with a Bachelor of Science degree in Accounting. She is also a licensed C.P.A. and a member of the Society for Financial Professionals. Lisa is responsible for product development, modifications to existing products, as well as sales, claims, and competitive analysis for both the Bank and Small Businesses groups. She has 15 years of underwriting, financial and management experience in the insurance industry, and has held the positions of Senior Underwriter and Accounting Manager within the company.
||Senior Accounting Specialist
A'Lia joined ABA Insurance Services in February 2013. After devoting 4 years to the Small Business Program, her knowledge has grown and allowed her to become an important part of the cash processing and billing company wide. Previously, she spent 8 years of developing a knowledgeable foundation in accounting through working at an international accounting firm while pursuing a degree in accounting.
||Senior Software Engineer
Geetha serves as a Senior Software Engineer and has been part of the company since its formation in 2010. She joined Progressive in 2003 and was a core team member in the Special Lines IT team. She has designed and developed several rate revisions and high-value enhancements in the Special Lines Product area. Geetha has a diverse development background and system analysis skills and contributes to the support and enhancement of business systems for the company. Geetha holds a Bachelor of Engineering Degree in Electronics and Communications from Hindustan College of Engineering in Chennai, India.
Nicole has nearly 15 years of experience in the insurance industry. She began her career as an Administrative Assistant in Progressive’s Professional Liability Group, where she had multiple responsibilities supporting both underwriting and claims in the Financial Institution Program. Nicole has been with ABA Insurance Services since its transition from Progressive in 2010, and is currently a Marketing Assistant.
||Agency Relationship Manager
Dave joined ABA Insurance Services directly from Progressive when the Professional Liability Group (PLG) split off in April 2010. At Progressive, David joined the Professional Liability Group as the Agency Experience and Marketing Manager and led the creation of the online EPLI platform and the national product roll out to the Progressive agency base. During the last several years, he has been primarily responsible for running the Small Businesses group. Under his management, our Small Businesses group has grown threefold since separating from Progressive. Prior to joining to Progressive, he was a senior underwriter with General Reinsurance underwriting public company directors and officers liability insurance. David earned his MBA from Case Western Reserve University and his BS degree from Bowling Green State University. He has also earned his CPCU and RPLU insurance designations.
||Senior Software Architect
Dan serves as a Software Architect for the company's Small Businesses group, focusing on the design and build of the EpiCenter/ProCision web platforms. He has been with the Progressive's Professional Liability Group in 2007 and transitioned to ABA Insurance Services at the company's inception in April 2010. Dan has over 20 years of experience in a Senior Developer/Architect role designing and developing web applications for Insurance, Healthcare, and Human Resources industries. Dan holds a Bachelor of Science Degree in Computer Science from Baldwin Wallace University, and a BS/BA Degree in Marketing/Business Administration from the University of Akron.
Stacey graduated with a BS in Accounting from the University of Akron. She has over twenty years of experience in PNC and LAH Insurance working for various carriers in Northeast Ohio. Prior to joining ABA Insurance Services Stacey worked for Life Equity LLC a the Sr. Accountant for 4 years.