Sharon leads the customer service and inside sales teams for our Small Business Lines program. She studied Sociology at Cleveland State University, Ohio and earned her Certified Insurance Counselor (CIC) designation.

Sarah provides customer service and administrative support for our Small Business Lines program. She earned her Master’s in Art History from the University of Massachusetts, and currently holds an Ohio P&C license.

Chad is responsible for new business development and account relationships for our Small Business program. He has a Bachelor's in Political Science & Communications from Cleveland State University, Ohio, and earned his Certified Insurance Counselor (CIC) designation.

Elizabeth provides customer service, maintains account relationships, and provides administrative support for our Small Business Lines program. She earned her Bachelor of Arts and Bachelor of Science degrees from Kent State University.

Nicole handles marketing coordination for our Small Business Lines program as well as supporting companywide marketing and brand initiatives.

Alena provides administrative support for our Small Business Lines program.

Jade provides clerical and administrative support for our Small Business Lines program.

Patty provides underwriting and account support for our Small Business Lines program.

Katelyn provides administrative support for our Small Business Lines program. She earned a Bachelor’s degree in Business Administration from Cleveland State University, Ohio.

Todd is responsible for new and renewal brokerage business for our Small Business Lines program and assists agents in understanding and making the submission process easy. Todd earned his M.B.A. from Cleveland State University, Ohio, and B.S.B.A. from Youngstown State University, Ohio.

Stacey is responsible for ABA Insurance Services’ fulfillment and adherence to all regulatory and tax requirements for surplus lines placements in fifty states. She has B.S. in Accounting from the University of Akron, Ohio.

Todd is responsible for the overall management and business development of all product lines in our Small Business and Nonprofits insurance program. He earned his M.B.A. from John Carroll University, Ohio, and B.A in Business Administration from Baldwin-Wallace University, Ohio.

Dave is responsible for the overall profitability of all program business including implementation and updating of underwriting guidelines, referral review, and pricing/coverage decisions. He earned his M.B.A. from Case Western Reserve University, Ohio, and his B.S. from Bowling Green State University, Ohio. Dave has the designations of Registered Professional Liability Underwriter (RPLU) and Chartered Property & Casualty Underwriter (CPCU).